Cord came off
Love the hat and gave it for a Christmas present. By January 12th , the cord had already come off… Disappointed with the quality. Great style. Husband originally loved it.
Ah, so sorry to hear that Laura! That’s the first we’ve heard of that happening with our Imperial hats. Please send a quick email to firstname.lastname@example.org and we’ll replace with a new one if you’d like. Appreciate you thinking of us for the Christmas gift.